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In-Game Support puts a sleek, modern support desk right inside your experience. Players open a panel to request help or report a rule-breaker, then chat with your team live without ever leaving the game — no Discord ticket bot, no context switching. It looks great on every device, from phones to consoles. Tickets raised in-game flow straight into Calls, the live queue your staff work from the dashboard, so the web side and the in-game side stay perfectly in sync. Calls page

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What players get

  • Live two-way chat. Players and staff talk in real time, in-game — answers happen where the player already is.
  • Smart player reporting. An auto-fill picker suggests players currently in the server, so reporters always pick the right person.
  • Safe and filtered. Every message runs through Roblox text filtering before it’s shown, keeping conversations safe.
  • Looks great everywhere. A responsive design that adapts cleanly to displays of every size.

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What your staff get

  • A single live queue of every support and report ticket in Calls.
  • Claim, coordinate, and resolve tickets from the web dashboard.
  • Full context on who reported what, and why.
Web chat